If you need any assistance with Billing (account activation, suspension removal, package upgrade/downgrade, cancellation etc), please drop a ticket to 24/7/365 Help Center: https://help.nyhost.net/support/tickets/new (please select "Billing Question"). Billing and Sales departments operate Monday to Friday, 10 AM to 6 PM EST.
If you need technical support or assistance (website cannot be reached, bounced back email, SSL error etc), please drop a ticket to support team: https://help.nyhost.net/support/tickets/new (please select "Technical Support"). Technical support operate 24/7/365.
If you wish to escalate your ticket to supervisor, please email copy of your ticket or ticket ID to email@example.com. We'll check your ticket at once!
Thank you very much for being with NYHOST.NET!
NYhost.net Billing & Support